MS DYNAMICS CRM > SOLUTIONS

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SOLUTIONS
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Solution Title: 
Microsoft CRM Implementation for a Pharmaceutical Company
Solution Images: 
Solution Description: 

Business need

To implement a customized CRM solution to match the process for a pharmaceutical company across several geographical locations

Solution highlights

  • Implementation of MS Dynamics CRM 4.0
  • Call Activity log generation on daily basis with custom business logic
  • Automated geography based activity allocation through windows service
  • Custom Import Utility for Accounts and Contacts
  • Report Generation - 30 business reports using SQL Server Reporting Service deployed to MS CRM Server
Solution Title: 
Microsoft CRM Customization for Telecom Company
Solution Images: 
Solution Description: 

Business need

To implement a centralized CRM solution that helps to manage and improve the sales and billing cycle for a huge subscriber base of a Telecom service provider

Solution highlights

  • Solution consists of MS CRM implementation, add-on features and integration with billing system
  • Replaced current system with MS Dynamics CRM 4.0
  • Business continuity by achieving functionalities through customization of MS Dynamics CRM
  • Real time integration with 3rd party apps – Kenan FX Billing and Expert Desk
  • Multi party deployment
  • Sales and billing process
  • Customization on MS CRM using MS CRM SDK

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