In today's fast track IT environment, it is not unusual to believe that about 75-80% of IT budgets are spent on Application management / maintenance. Enterprises have significant investments in IT assets to execute their business and derive appropriate returns. These investments are made over a period of time and spread across the technology spectrum; spanning from legacy platforms to client-server system to more contemporary multi-tier browser-based systems.
Legacy systems are the operations and knowledge backbone of client organizations; they are non-negotiable and crucial to business survival. Market research estimates show that more than 70% of corporate data still resides on legacy systems. Hence the successful management of legacy systems to meet evolving business needs is the major challenge today. This can be achieved through a comprehensive application portfolio analysis of existing applications.
GTL Experience
GTL offers maintenance services of applications developed in various platforms and frameworks. We have over time evolved and fine tuned a tested process for offering this extremely critical and significant service. Our Services includes:
Application Management
Application Maintenance
Application Support
Helpdesk
Gateway has helped clients globally manage their existing applications, both developed (by us or other developers) and packaged, cutting across industry verticals. Gateway has provided all levels of support and enhancement, to its clients globally, from handling initial service desk queries and correcting application errors, through to preventative maintenance, for both packaged and custom application systems.
"Gateway TechnoLabs came highly recommended by [the other client] and now we know why they regard them so highly. The ease with which they understood our requirements and professionally providing it the shape we dreamt of was really exceptional. These guys are a dream team."
